Service Update: Increased Loans, Changes to Fines and Automatic Renewals

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Library staff are pleased to announce that we’ve made a number of changes to our rules and regulations that will improve your experience of borrowing items from the Library:

 

booksWe’ve increased the amount of items you can borrow.

SGUL students/staff and NHS staff are now able to borrow up 15 items at one time. Some exceptions do apply*.

 

recycle-signWe’ve increased the amount of renewals on your loans.

Items on your record will now be automatically renewed until the end of your course.

Loans for NHS and SGUL staff will be automatically renewed until their Library account expires. This means you won’t have to remember to renew the items yourself, or bring them back to the Library when they have reached their renewal limit.

However, items won’t successfully renew if another user requests them, or you have accumulated more than £10 in fines. You’ll be notified by email if your book has been requested by another user.

 

coinsWe’ve changed the way we charge overdue fines.

By introducing these rolling renewals, we hope our users will accumulate fewer overdue fines over the course of their studies.

However, if a book is recalled, you’ll be charged 20p per day until the book is returned.

We’ll also continue to issue invoices for non-returned, lost or damaged items, which cover the cost of a replacement plus an additional administration charge.

 

By increasing the amount of books you can borrow and extending your renewals, we hope that borrowing books from the library becomes a more flexible experience for the majority of users.

However, rolling renewals will mean that books are likely to be off the shelves for longer periods if they aren’t requested by other users. Therefore it will become more important for users to request books that are on loan by placing a hold (or reservation). If you’ve not placed a hold before, see our FAQs below for further instructions.

 


FAQs

 

How can I check when my books are due?

You can manage your account by signing sign in to Hunter using the login option in the top right-hand corner (or by clicking the ‘My Account’ link on the library homepage).

SGUL staff and students should login using their University username and password. NHS staff can obtain their login by emailing library@sgul.ac.uk

Your Library Card overview will show you everything you have on loan, and their due dates:

library card

 

How do I place a hold on a book I need?

To place a hold on a book you’ll need to make sure that:

a) you are signed in to Hunter

b) all copies of the book you need are on loan to other users

If that is the case, an option to ‘Place Hold’ will appear above the location information for your book:

placehold

Click on this link and you’ll then be asked to confirm your request.

Step-by-Step instructions for placing a hold can be found here.

Don’t forget, you can manage your holds by signing-in to your account in Hunter. If you no longer need a particular title, please do be courteous and cancel your request so it becomes available for another user.

 

I’m going on placement – what if someone requests the book I’ve borrowed?

If you know you are going to be away for St George’s for some time, we’d usually recommend using an electronic version of the book you intend to borrow to avoid picking up fines on physical items you are unable to return.

However, using an electronic version isn’t always possible. While it’s likely that the rolling automatic renewals will last the duration of your placement, if someone has placed a hold on your item it will still need to be returned by the due date. Otherwise you’ll be charged 20p per day until the book is returned.

If your book has been reserved but you are unable to return it, please sign-in to your Library account on Hunter and attempt to renew it manually by clicking the ‘Renew’ button next to the correct item in your ‘Loans’ section. By doing this, if another copy of the book is returned, your renewal will be successful. You may need to attempt this over a few days to allow enough time for another user to return their copy.

renew

 

I have outstanding fines on my account – do I need to pay them?

Yes – although fines are changing, you will still need to pay any outstanding fines on your account. Try to pay them as promptly as possible: once your fines reach £10.00 your books won’t automatically renew and you won’t be able to borrow further items.

 


If you have any further questions about these changes, please send them to the User Services team by emailing library@sgul.ac.uk or ask a member of staff at the Library Helpdesk.

 

*Exceptions include: honorary members of staff, elective students & placement students. Some NHS job categories are only eligible for restricted loans or reference only access.

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Changes to the Advanced Search in Ovid

We are making changes to the default search settings in our Ovid databases, due to user feedback. This will affect searches carried out in Ovid Medline, EMBASE, PsycINFO, Maternity & Infant Care and Global Health databases.

When entering search terms in the advanced search field in Ovid, you’ll have previously been prompted to search the database index for Subject Headings. We’ve now turned this feature off, so that Ovid will search for your terms as keyword(s) by default.

The new, simplified interface will offer more flexibility. By allowing you to simultaneously search across multiple fields, you will retrieve more results.  You will also be able to transfer your search from one Ovid database to another more easily.

The new settings also mean that you will no longer need to know the correct Subject Heading before starting your search.  You will, of course, still be able to use subject headings – just make sure the ‘Map Term to Subject Heading’ box is ticked before you click the Search button. Remember, a robust search strategy will usually use a mixture of keyword and subject heading searches.

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Screenshot of Ovid’s Medline interface with the Map Term to Subject Heading box unticked

We’re also changing the way your results are displayed, by automatically showing you the article abstract as you scroll through your results. This will allow you to see at a glance whether the results will be of use to you.

We hope these changes will help users navigate the Ovid search tool more effectively. If you’d like to feedback on these changes, or would like to arrange training on using Ovid, please email us at liaison@sgul.ac.uk

Summer Opening Hours in the Library

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The library is soon changing to Summer Opening Hours. During August the library will remain open as follows:

  • Monday to Friday: 8am – 11pm
  • Saturday and Sunday: 9am – 9pm

The library helpdesk will continue to be staffed from 8am to 6pm, Monday to Friday. Usual 24 hour opening times will resume from September.

The Research Enquiries Desk (RED) and IT clinic also have changed hours* over the Summer. The RED is now open from 12-2pm, Monday to Friday. The IT clinic is open 1-2pm, Monday and Wednesday.

* These hours are subject to change

Book Stock Delivery on Friday 15th June

Life in the library never stands still and tomorrow, Friday 15th June, we are expecting a big book stock delivery to add to our collection. The couriers will be delivering the books at around 12pm via the silent and quiet study areas. This means that there may be some disruption over lunch for a couple of hours. We apologise in advance for any inconvenience.

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Hunter – how to save items on your e-Shelf to a backup email list & restore from this list

Below are two sets of instructions:
– how to save any items on your e-Shelf to an email,  and then restore to your e-Shelf
– how to save any saved searches to a backup file, and then restore to your e-Shelf.

Save items on your e-Shelf to email:

  1. Log into Hunter
  2. Go to your e-Shelf
  3. Select the items ie books, articles etc that you wish to save
  4. Click Email option (top right of your e-Shelf items listing)
  5. In the Send by email popup window, enter your email address and click Send
  6. Very shortly, the email should be delivered to your inbox – check that all your items are listed

Restore items to your e-Shelf:

Please note that the only means to restore items is by searching for them in Hunter and saving to your e-Shelf. The backup email listing acts as a ‘reference’ list and also allows you to copy and paste bibliographic details for the item into Hunter in order find it again.  You should find that using the title details eg for a book or journal article, is an effective method to find the item.

Save your Hunter saved searches to a backup file:

Please note that it is not possible to ‘export’ your searches – the only means to keep a record is by copying and pasting each row into another file, such as an email or word document.

  1. Log into Hunter
  2. Go to your e-Shelf
  3. Click on the Searches tab
  4. For each of your searches, run the search
  5. You can then copy and paste each row of your search into another file

Restore searches to your e-Shelf:

Please note that the only means to restore searches is by copying and pasting the search details from your back up file, such as email or a Word document, into the Hunter Simple or Advanced Search, as appropriate.

  1. Log into Hunter
  2. Go to Simple or Advanced Search
  3. Copy your search details from your back up file into Hunter search
  4. Run the search
  5. Select Save Search, enter a name for the Search
  6. Select Save or Save & Alert (the Alert will run weekly and email you any new items)
  7. Click Save

If you have any queries please email liaison@sgul.ac.uk