Changes to downloading e-books from Dawsonera *revised*

The process for downloading e-books from Dawsonera is changing. You may
have already noticed this change for some Dawsonera e-books and it will
apply to all Dawsonera e-books from 31st October 2017.

From a SGUL desktop computer or laptop

We advise you to use the read online option if you are
using a university computer or library laptop to access Dawsonera e-books.

From your own computer or mobile device

If you want to download a Dawsonera e-book onto your own desktop computer,
laptop, or mobile device, you will need to install free software as
described below.

  • To download Dawsonera e-books to your own desktop or laptop, you will
    need to install Adobe Digital Editions (ADE).
  • To download Dawsonera e-books to an iOS (Apple) or Android device, you
    will need to first download the BlueFire Reader app, which is available from the Apple and Google play stores.
  • How to download ADE or BlueFire Reader and access your Dawsonera e-book:
    1. Create an Adobe ID if you don’t already have one. Visit theAdobe website, click “ Sign in”, then “Get an Adobe ID”. Fill in the online form to sign up for an ID.
    2. Download ADE or BlueFire Reader, and authorise the software with your Adobe ID.
    3. Access the e-book on Dawsonera as normal, and choose to download to
      either Adobe Digital Editions or BlueFire Reader as appropriate.
  • Adobe have also provided this clip on how to create an Adobe ID
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Problems with Dawsonera e-books platform

Dawsonera are experiencing performance issues with their e-books platform. Downloads are currently not possible, and although e-books can still be read online, users may experience ‘intermittent problems’ for the rest of this week. Dawson’s are working  to fix the issues.

To find out the latest information on the situation, you can check the @Dawsonera Twitter feed.

Other e-books – provided by Oxford Medicine Online and MyiLibrary – are unaffected.

RESOLVED :DawsonEra e-books website currently down.

** DawsonEra have resolved the problem with their e-books and most DawsonEra e-books are now available to read online or download. **

 

Unfortunately the DawsonEra e-books website is currently down. This is a Dawson’s problem and they are working hard to resolve it as soon as possible.

Other e-books – provided by Oxford Medicine Online and MyiLibrary – are unaffected.

To find out the latest information on the sitauation, you can check the @Dawsonera  Twitter feed.

EDITED: Additional Information

Dawsonera anticipates that their e-books service will continue to be unavailable throughout the weekend. They are working to restore access to the most popular titles first.

ISBNS for e-books tweeted to #dawsonerarestore will be prioritised in the restore process by @dawsonera